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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
Arrowtown Memorial Pool
Opens 30 November
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Your Council
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
Duty Planner
Kaimahere e wātea ana
Our QLDC Duty Planner is here to help. They are available to provide 10 minutes free assistance for the following types of queries:
- Confirmation of the zoning of a property
- Providing interpretation assistance of District Plan provisions (rules, objectives and policies)
- Providing an outline of the resource consent process
- Providing assistance in relation to a s37 notice on a building consent
Should you have inquiries that fall outside the scope of the Duty Planner service or require more than the allocated 10 minutes for a thorough response, we suggest engaging an independent planning consultant who should be able to provide more detailed and tailored assistance for your specific situation.
The Duty Planner cannot provide legal advice, advice on the likelihood of obtaining resource consent, or detailed information on what consents are required, but we can direct you towards the relevant parts of the District Plan that may apply.
If you have a query about any of the above for the Duty Planner please complete the below form and we’ll come back to you as soon as possible.
If you would like to chat with a Duty Planner in person, you may do so as follows:
Wānaka |
Wednesday’s, 10am - 2pm |
Queenstown |
Email for an in-person appointment: |
Duty Planner Enquiry Information
The information provided by the Duty Planner is for the purpose of providing general information and is provided for the convenience of the public only. The QLDC accepts no liability for use or misuse of that information.
The information provided by the Duty Planner is based upon the details provided at the time only. Users are advised to undertake their own detailed due diligence and seek independent professional advice before applying any information for their own particular circumstances. The QLDC shall not be held liable for any claim for any loss or damage as a result of reliance on the limited information provided by the Duty Planner.
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