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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
- Provision of health services at Queenstown Events Centre
Arrowtown Memorial Pool
Open now for Summer fun!
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Your Council
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Special Zones Review
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Energy Saving Tips
He kupu āwhina kia tiaki pūngao
Keeping your home warm over winter can be a costly exercise.
In September 2020 the Council conducted a Quality of Life Survey and found that 4% of respondents could not heat their home, and an additional 10% said they could heat their home only some of the time. Affordability was the main reason for this (74%), as well as insufficient window glazing, insulation, and heating.
Quick links
In April 2021, Aurora Energy raised electricity prices. This will see the average household bill rise significantly over the next five years in the Queenstown Lakes district. For more details on price impacts in your area check out this infographic (PDF) from Aurora.
We have some tips and advice on how you can keep your household energy bill down by improving the energy efficiency in your home. There’s advice for landlords and tenants, including information about the new Healthy Homes Standards.
Keep warm, save money, and live in a healthier home.
Save money, stay warm
The Gen Less website has lots of practical information, advice, and tools to make your home warm, dry, and healthier. You can find information on choosing an energy efficient appliance, the right heater for your home, and tips on insulation and energy savings.
Eco Design Advisor has information sheets on improving your home’s performance, including insulation, moisture, and condensation.
It helps to shop around when choosing an energy provider. The Consumer Power Switch website helps you find out which energy supplier could provide you with the best service.
Tools to help
HomeFit has an online tool created by the New Zealand Green Building Council to help you assess how warm, dry, and safe your home is.
Tenancy Services has a heating assessment tool to help you calculate the heating requirements for the living room in a rental home. You'll need the measurements of your living room walls, floor, windows, ceiling and any other features to accurately calculate your heating requirements.
Tenants
There are minimum standards for heating, insulation, ventilation, moisture and drainage, and draught stopping in rental properties. From 1 July 2021 all rental properties must comply with Healthy Home Standards within 90 days of any new tenancy. From 1 July 2024, all rental homes most comply with the Healthy Home Standards. These links provide information on your rights as a renter, including the new standards, as well as tips on keeping your home warm and dry.
Landlords
As a landlord it is important to know your obligations for heating and insulating rental properties.
From 1 July 2021 all rental properties must comply with Healthy Home Standards within 90 days of any new tenancy. Healthy Homes Standards sets minimum requirements for heating, insulation, ventilation, moisture ingress and drainage, and draught-stopping.
From 1 July 2024, all rental homes most comply with the Healthy Home Standards.
Warmer Kiwi Homes is a government programme that covers 90% of the total cost of ceiling and underfloor insulation, and 90% of the cost of an approved heater. Find out if you’re eligible.
Financial assistance
Find out if you are eligible for the government’s Warmer Kiwi Homes insulation and heating package. The programme covers 90% of the total cost of ceiling and underfloor insulation, and 90% of the cost of an approved heater.
The Cosy Homes Trust is an Otago charity which offers insulation and heating subsidies. Find out if you meet their criteria.
Work and Income has a Winter Energy Payment to help with the cost of heating your home over the winter months. You don't need to apply – if you’re eligible, you’ll get the Winter Energy Payment automatically from Work and Income.
If you have extra power, gas or heating costs because of a health condition or disability you can apply for help through Work and Income with the cost of heating your home. What you can get depends on your circumstances, income, and assets.
Solar
Find out if solar may be a good option for you to reduce the amount of power you have to buy from the electricity network. Use these tools to work out the estimated financial return of solar electricity for your house.
Stay up-to-date
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