Heads up Jack's Point: Rubbish and recycling collections (accessed off Māori Jack Road only) will move from a Friday to a Wednesday. Your last Friday collection will be 31 May and your first Wednesday collection will be 5 June.

Pollution Response

Whakarata parahanga

Pollution response is managed jointly by Queenstown Lakes District Council and the Otago Regional Council (ORC).

Report a form of pollution

Any form of pollution is serious and it is important that any spills are contained quickly and safely.  Please phone our 24 hour pollution hotline if you notice a pollution spill.

Information to provide when reporting a pollution spill:

  • Your name and phone number.
  • Location of the pollution and the suspected source.
  • Whether you saw someone cause the spill.
  • The nature of the spill – for example is it bubbling or foaming?
  • What do you think the substance might be.
  • Whether you think the spill might cause harm to people and property.

Who is responsible for what?

Air Pollution:

Otago Regional Council
Phone: 03 474 0827

Land Pollution:

Queenstown Lakes District Council
Phone: 03 441 0499 (Queenstown) or 03 443 0024 (Wānaka)

Water Pollution:

Shared between Queenstown Lakes District Council and Otago Regional Council.