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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Apply for a resource consent
- Non-compliance & monitoring
- Submitting on a notified resource consent
- Subdividing and Land Development
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Tuia Programme
Applications for the Tuia Programme 2025 are now open.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
- Mascot Search
Arrowtown Memorial Pool
Opens 30 November
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Your Council
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Your Council
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Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Manaaki
- Summerdaze
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Tuia Programme
- Venue Hire
- Winterdaze
Our Publications, News and Resources
Keep up to date with the latest news on our involvement with the Welcoming Communities programme. If you're keen to learn more, check out the useful resources below.
Quick links
Our publications
Here we share the work we have developed with the support and input from our local communities.
Welcoming Communities Hui - Actions to support a Welcoming Network
In February and March 2023, three hui were held across the district as part of our pre-community engagement to help inform the Welcoming Plan 2023/26. A summary of proposed actions to support the development of a Welcoming Network in Queenstown Lakes was gathered from the Māori, Pasifika, Newcomer Groups hui held on 28 February in Queenstown and two Support Services Agencies hui held on 28 February in Queenstown and 17 March in Wānaka.
Welcoming Communities Stocktake Report Summary
The Welcoming Communities Stocktake Report Summary is an assessment on how QLDC and the community are currently meeting the needs of newcomers to the district. It was created in August 2022 and provides a snapshot of what we’re currently doing well and opportunities for the future, across the outcomes of the Welcoming Communities programme.
Welcoming Communities Hui Feedback Summary - Whakatipu and Upper Clutha
We hosted a Welcoming Communities Hui for the Whakatipu (in June 2022) and the Upper Clutha (in November 2022). There was a fantastic turnout and the room was buzzing with wonderful kōrero (conversations) from all our attendees including iwi, newcomer group representatives, community services managers and leaders, along with elected members and QLDC staff. The group came together to listen, learn and share ways to support newcomers feel welcome and able to participate in the economic, civic, cultural and social life of the district. Here we share a summary of the key ideas gathered from both these workshop discussions.
News
Below is a list of media releases about Queenstown Lakes District Council's involvement with Welcoming Communities:
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(1 August 2024) A plan to make the places we love more welcoming for everyone.
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(2 March 2023) New group guides warn welcome for Upper Clutha newcomer communities.
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(5 October 2022) Welcoming Communities Advisory Group works towards a shared vision.
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(29 April 2022) Local champions invited to join Welcoming Communities Advisory Group.
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(10 March 2022) QLDC achieves accreditation as a committed welcoming community.
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(3 November 2021) QLDC recognises Welcoming Communities programme.
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(1 July 2021) Queenstown Lakes welcomes our new communities.
Resources
Check out these useful resources to learn more about Welcoming Communities:
Our Coordinators
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Silvia Dancose is Canadian-born and comes from a mixed background; her father was French-Canadian and her mother was Mexican. She is fluent in French, Spanish and English. Silvia moved to Hamilton, New Zealand in 2011 and has been living in Queenstown since December 2019.
Her career pathway has led her to occupy many roles in the NGO sector working alongside and advocating for newcomers, migrants and refugees. In Canada, she worked at the Centre for Canadian Language Benchmarks, a national centre of expertise in support of the national standards in English and French language proficiency in immigration, education, workplace and community settings.
In New Zealand, she worked for nearly 9 years for New Zealand Red Cross in the areas of settlement and employment of refugee background persons. One of her most recent roles was Regional Manager in Central Otago for Red Cross Visitor Care Manaaki Manuhiri in 2020, a COVID-19 relief programme funded by DIA aiming at supporting temporary visa holders facing hardship.
Silvia describes herself having a natural inclination to connect with people from all ethnic backgrounds and walks of life. Her upbringing has a lot to do with the fact that she lived in many developing countries as a child and teenager because of her father’s work. She is passionate about diversity, inclusion and equity and considers them as integral parts of any welcoming community. By taking a gentle approach to demystify these concepts in practice and celebrating what’s already diversely rich and socially cohesive, Queenstown Lakes can become even more welcoming.
Silvia has recently completed a Certificate in Intercultural Studies to complement her Post-Graduate Diploma in Adult Education and bachelor’s degree in Education. Silvia lives with her Kiwi partner and has two young adult children, one currently studying and living in Canada.
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Hemi Cordell was born in Auckland and was raised in the occupied Palestinian territories, Bangladesh, England, and India. Hemi returned to New Zealand in 2018 with his partner, Catrin, and has resided in Wānaka since returning home. Currently pursuing a master’s degree in international development at Massey University, he brings a wealth of experience from his work in the social and community development sector.
Hemi’s skills in team building, management, and project coordination are poised to make a meaningful impact in his new role. While you may have crossed paths with him during his time with Wānaka Wastebusters and Kahu Youth, his commitment to community service extends beyond professional roles, as exemplified by his role as a Volunteer Firefighter alongside acting as the UFBA (United Fire Brigades Association) representative for the Wānaka Fire Brigade.
Excited to apply his academic insights and passion for community development in a professional setting, Hemi looks forward to contributing to our team’s success. His diverse experiences and genuine commitment to social well-being make him a valuable addition to our organisation.
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Contact us
If you have any questions about Welcoming Communities or want to get involved, please contact the Welcoming Communities Coordinators for Queenstown Lakes District Council, Silvia Dancose or Hemi Cordell for Wānaka-Upper Clutha.
TEL: 027 772 0138
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