-
Services
-
expand_more
Back
Services
-
-
expand_more
Back
Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
-
-
expand_more
Back
Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
- Rubbish & Recycling Collection
- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
-
-
expand_more
Back
Resource Consents
- Do I need a resource consent?
- Change, extend or surrender a resource consent
- Before you apply
- Apply for a resource consent
- Non-compliance & monitoring
- Notified consents
- Land Developments and Subdivisions
- Need help?
- Current resource consents
- eDocs
- FAQs
- Practice notes and guidance
-
-
expand_more
Back
Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
- Gambling Information
-
-
Do It Online
-
expand_more
Back
Do It Online
-
-
expand_more
Back
Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
- Register for our public notification list
- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
-
Community
Community
Ngā Hapori
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
- Winterdaze
Community Funding
Training opportunities and tips for preparing funding applications available now.
-
Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
- Golf
- Kids' Recreation
- Sport & Rec Venues and Contacts
- Courts and Fields
- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
- Horse Riding
- Splash Café
- Physiotherapy
- Playgrounds
- School Holiday Programmes
Power
A Parkinson's Disease specialist care programme
-
Your Council
Your Council
Te Kaunihera ā-rohe
- News
- Newsletter Archive
- Careers
- Consultations
- Council Documents
- Council Meetings
- Climate Change and Biodiversity
- District Plan
- Elected Members
- Elections
- Major Projects
- Media Centre
- Privacy and official information requests
- Public Notices
- Sister Cities
- Our Strategic Framework
- Fast-track Approvals Act
Annual Plan 2025-2026
Find out what’s happening with Annual Plan 2025-2026.
-
expand_more
Back
Your Council
-
-
expand_more
Back
Council Documents
- Long Term Plan (LTP)
- Archived Agendas & Minutes
- Annual Plans
- Annual Reports
- Asset Management Plans
- Awarded Council Contracts
- Bylaws
- Capex Quarterly Update
- Monthly Reports
- National Policy Statement - Urban Development 2020 (NPS-UD)
- Policies
- Pre-election reports
- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
-
-
expand_more
Back
District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Private Plan Change Application - The Hills Resort Zone
- Upper Clutha Landscape Schedules Variation
- Priority Area Landscape Schedules
- Special Zones Review
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Manaaki
- Newcomers Guide
- Welcoming Communities
- Arts, Culture and Heritage
- Community Connect
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
- Winterdaze
Newcomers Guide
A helpful resource to welcome and support all those new to our district.
Quick links
Newcomers Guide
Welcome to the Queenstown Lakes District! To help support you with settling into life in our district we’ve created a Newcomers Guide. It’s filled with local resources and services to help you and your family adjust to your new home.
Here you’ll find information on:
-
Community life
-
Health and wellbeing
-
Work and study
-
Housing
-
Transport and driving
-
Managing costs
-
Emergency preparedness and safety
If you need help with translating information, look out for the <insert symbol> icon throughout the book. This shows websites and organisations that offer language support such as interpreting services or written resources in multiple languages.
Share your feedback
We welcome your feedback on the Newcomers Guide so we can keep improving this resource. Share what you like about the guide and if anything is missing in the form below.
Our Community Kai Story
A celebratory tale of food, people and connections across the Queenstown Lakes District. Filled with vibrant stories, delicious recipes and local knowledge from across our district. This book shines a light on many of the superstar organisations, community groups and individuals who work together to make sure no one goes without.
Kai (food) is an essential basic need for life and also a vital part of connecting with others. Kai welcomes newcomers to our community, it is part of celebrating important events, and central to how we show Manaaki (to show respect, generosity and care).
Our Community Kai Story details some of our district’s local sources of kai and shares knowledge about how to grow, gather, cook and care for these resources. It’s about our home and how we move forward into the future together through kai.
This book is a tribute to our communities, to honour our diverse culture and the resilience, manaaki and strength of our people.
Stay up-to-date
Sign up to our newsletters and stay up-to-date with the latest news, events & information in the Queenstown Lakes District.