A wastewater overflow has entered Lake Whakatipu along part of the Frankton Arm near Goldfield Heights. The issue was resolved within five minutes of the overflow occurring, but warning signage has been erected on the lakefront in the affected area. Water quality testing is underway and signage will be removed once clear results are returned.

Newcomers Guide

A helpful resource to welcome and support all those new to our district.

Quick links

Newcomers Guide

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Our Community Kai Story

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Newcomers Guide

Welcome to the Queenstown Lakes District! To help you settle into life in our district we’ve created a Newcomers Guide. It’s filled with local resources and services to help you and your family adjust to your new home.

Here you’ll find information on:

  • Community life
  • Health and wellbeing
  • Work and study
  • Housing
  • Transport and driving
  • Managing costs 
  • Emergency preparedness and safety  

If you need help with translating information, look out for the language support icon throughout the book. This shows websites and organisations that offer language support, such as interpreting services or written resources in multiple languages.

Share your feedback

We welcome your feedback on the Newcomers Guide so we can keep improving this resource. Share what you like about the guide and if anything is missing in the form below.

Newcomers Guide feedback

(i.e. accessibility, clarity, readability etc.)

Thanks for taking the time to share your thoughts. Let us know a little bit more about yourself below or scroll to the end to submit your feedback.

About you

Our Community Kai Story

A celebratory tale of food, people and connections across the Queenstown Lakes District. Filled with vibrant stories, delicious recipes and local knowledge from across our district. This book shines a light on many of the superstar organisations, community groups and individuals who work together to make sure no one goes without. 

Kai (food) is an essential basic need for life and also a vital part of connecting with others. Kai welcomes newcomers to our community, it is part of celebrating important events, and central to how we show Manaaki (to show respect, generosity and care). 

Our Community Kai Story details some of our district’s local sources of kai and shares knowledge about how to grow, gather, cook and care for these resources. It’s about our home and how we move forward into the future together through kai.

This book is a tribute to our communities, to honour our diverse culture and the resilience, manaaki and strength of our people.

Related Content

Welcoming Communities

Learn more about our programme to support newcomers to feel welcome and able to participate in the economic, civic, cultural and social life of their new community.