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Services
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Services
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Rates & Property
- Setting the Rates
- Revaluation and how it affects rates
- Rates Dates & Payment Options
- Changing your details
- Property Information Search
- Online Rates Payments
- Rates Rebates, Remission & Postponement
- Short-Term Visitor Accommodation
- Queenstown CBD Transport Rate for Queenstown Town Centre Properties
- Wastewater Rates for Cardrona
- Other Information
- Rates FAQs
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Rubbish & Recycling
- How we recycle in the Queenstown Lakes District
- Cut your waste
- Commercial Services
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- Recycling Centres
- Transfer Stations
- Solid Waste Assessment
- Waste Minimisation Community Fund
- Waste Minimisation for Businesses
- Zero Waste Events
- Green and food waste
- Construction and demolition waste
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Resource Consents
- Application forms and fees
- Current resource consents
- Development contributions
- Duty Planner
- eDocs
- Engineering acceptance
- Exemptions
- FAQs
- Find your zone using GIS
- How to use the District Plan to know the rules
- Land developments and subdivisions
- National Policy Statements and National Environmental Standards
- Notified resource consents
- Practice notes and guidance
- Pre-application meetings
- Resource consent process
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Alcohol Licensing
- Alcohol Public Notices
- Find the right alcohol licence and apply
- Rugby World Cup Information
- Alcohol licence fee calculator
- Renew and/or vary your alcohol licence
- Manager's certificates
- Legal requirements for licence holders
- District Licensing Committee decisions
- ARLA annual report
- Alcohol-Free Areas In Public Places
- Have your say on alcohol licence applications
- All alcohol licensing forms
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Do It Online
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Registrations
- Register your Dog
- Register for a transfer or refund of dog registration fee
- Renewal for Hairdressers, Campgrounds, and Offensive Trade Registrations
- Activities in a Public Place - Application Form
- Register as a Homestay
- Register as Residential Visitor Accommodation
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- Register to speak at Public Forum
- Register for Kerbside Collection Services
- No Spray Register
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Community
Community
Ngā Hapori
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- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
Community Text Alerts
Join our community text alert database and hear first hand about any issues affecting your community.
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Recreation
Recreation
Kā mahi a te rēhia
- Queenstown Events Centre
- Wānaka Recreation Centre
- Paetara Aspiring Central
- Swim
- Learn to Swim
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- Sport & Rec Venues and Contacts
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- Memberships - Join Today
- Join the Sport & Rec Team
- Responsible Camping in the Queenstown Lakes District
- Parks and Walkways
- Lakes and Boating
- Mountain Biking
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- Splash Café
- Wallis Physiotherapy
- Alpine Physiotherapy
- Physiotherapy
- Playgrounds
- School Holiday Programmes
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Let's Go Girls
A sport programme for girls
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Your Council
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Your Council
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Council Documents
- Long Term Plan (LTP)
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- Bylaws
- Capex Quarterly Update
- Monthly Reports
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- Policies
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- Queenstown Lakes Spatial Plan
- Reserve Management Plans
- Section 10A Reports
- Small Community Plans
- Strategies and Publications
- Submissions from QLDC
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District Plan
- Operative District Plan
- Proposed District Plan
- ePlans
- National Policy Statement-Urban Development (District Plan Amendments)
- Urban Intensification Variation
- Te Pūtahi Ladies Mile Variation
- Upper Clutha Landscape Schedules
- Landscape Schedules
- Inclusionary Housing Variation
- Clutha River Outstanding Natural Feature Boundary Change
- District Plan maps
- A Guide to Plan Changes
- Planning Matters - Planning & Development Newsletter
- Community
- Winterdaze
- Manaaki
- Community Connect
- Welcoming Communities
- Arts, Culture and Heritage
- Citizenship Ceremonies
- Community Associations and Groups
- Community Funding
- Community Research
- Community Wellbeing
- Economic Development
- Emergency Management
- Energy Saving Tips
- Event Planning and Venues
- Māori Community
- Managing the risk of wildfire
- Population and Demand
- Summerdaze
- Tuia Programme
- Venue Hire
For employers
We know how hard it is to find staff with secure housing in our district. We've seen some wonderful examples of businesses proactively supporting their staff with their accommodation needs.
Here are some tips, ideas, and resources to help you help your staff.
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Tell them the best places to look for rooms. Suggest they check out local social media groups (like on Facebook) or local publications (like Lakes Weekly Bulletin, Mountain Scene or Upper Clutha Messenger) for advertising rooms. Popular local Facebook pages include:
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Vouch for your employees - provide them with printed references for them to hand on to landlords/property managers.
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Be as flexible as you can - where possible, be flexible to allow your staff to attend room/rental viewings.
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Support their search - sign up to all the property management and real estate agencies in town who work with rental properties. You will then receive notification when a rental property becomes available.
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Make sure they have a bank account so they can be paid and make payments.
You could also let them know about these other temporary accommodation options:
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HelpX enables working holiday makers to stay with local people around the world and gain practical experience.
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Pawshake NZ connects pet sitters with pets. A great option for dog/cat lovers or those that might be missing a family pet back home!
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Kiwi House sitters connects house and pet sitters with homes.
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Roomies provides a platform to list rooms and find flatmates.
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myRent provides a platform for self-managing landlords.
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It can be challenging settling into a new town, especially if you’ve come from overseas and leaving behind the support of family and friends. Here are some tips to help make your new staff feel welcome and part of the community.
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Consider welcoming them at the airport or another location. If possible, assign them a buddy who can help show them around and ensure they are supported to get to know the ropes.
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If your new worker has arrived from overseas, consider sharing our Welcoming communities newcomer group profiles and contact details to get connected with groups that can make them feel at home.
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Share our Community Connect directory to help them find activities, clubs and groups to connect with.
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Encourage them to check out our sport and recreational services.
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Encourage them to join our libraries as a welcoming space to relax with a good book, attend events, use Wi-Fi or find some quiet time to recharge the batteries.
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Make sure they know who to talk to if they need help. There’s lots of links and resources on our Community Wellbeing page.
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A toolkit has been developed by the Chamber of Commerce to equip businesses with the information they need to:
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Understand the law as it relates to renting and accommodation in the Queenstown Lakes.
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Get help and advice for supporting their staff with the house hunt.
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Understand how employers can best support their people if they are experiencing stress when securing accommodation.
Visit the Queenstown Chamber of Commerce website to view this toolkit.
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Many businesses in the district directly provide housing for their staff to help attract quality staff, provide them with housing security, improve their wellbeing, and reduce staff turnover. Options include:
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Take out a lease on a property as a business for your employees to live in. Employees will sign a service tenancy which means they have access to the accommodation provided as long as they are employed by your company.
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Purchase a property to rent out to your employees or look to collaborate with other businesses to purchase or lease property for employee accommodation.
You can find advice on how to go about providing staff housing that complies with the relevant legislation here: Tenancy Services.
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